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There’s more to being positive than simply looking on the bright side and chanting affirmations every day, although optimism and upbeat self-talk are important elements of positive living.

 

Positive people feel like they are in control of their lives and, because of that, they feel good about themselves, and that attitude permeates everything they think and do. It’s important to understand this feeling of

When an attorney is in front of a jury, there’s a lot at stake, which is why successful trial lawyers know how to purposely and effectively sway jurors. You can put the techniques they use to work in your own business. Noelle C. Nelson, Ph.D., author of Winning! Using Lawyer’s Courtroom Techniques to Get Your Way in Everyday Situations (Prentice Hall; released in paperback as Get Your Way) explains the steps:

Business is war and the competition is the enemy—right? Wrong. Though competition is a fundamental aspect of being in business, savvy entrepreneurs know that viewing competitors exclusively as adversaries is shortsighted and potentially damaging. A better strategy is to build alliances with your competitors and let them help you become better and stronger. Here’s how:

1. Know who your competitors are. This

I’m hearing, reading and getting more comments about companies not wanting to hire “older” salespeople. No one over 55 is desired for sales because the belief is that “they can’t keep up with the younger generations.” Help me here. How is “keeping up” defined? Since when is energy level a function of age? Agreed, there is some natural slowing physically. But so what? Since when does

You probably have people in your company whose title is sales representative (or some variation), but they are not the only salespeople on your team. Every person in your organization should be selling as an integral part of everything they do.

 

By selling, we don’t mean pushing every customer or prospect to buy more with every contact you have. We mean applying customer-focused strategies to each customer

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