Category Archives: Management

Sometimes You Have to Say No

Posted on June 29, 2011 by Jacquelyn Lynn

Just Say No: Sometimes You Can’t Do What Your Customers Want By Jacquelyn Lynn Keeping your customers happy is an important part of keeping your customers–but you can’t always do exactly what they want. There are three reasons to say … Continue reading →

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When “Stuff” Happens, Stay Calm, Don’t Panic

Posted on June 29, 2011 by JK Harris

By JK Harris Life is full of surprises and entrepreneurs tend to experience more than their share, both good and bad. When unexpected things happen, don’t panic. Remember that your employees, customers, and suppliers are looking to you for guidance … Continue reading →

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Criticism Can Be Good

Posted on May 26, 2011 by JK Harris

By JK Harris I don’t like being criticized. You probably don’t, either. That’s natural. But effective leaders welcome criticism. Of course, you have to create an environment where people feel comfortable being candid with you. That means that you don’t … Continue reading →

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