Sometimes You Have to Say No
Just Say No: Sometimes You Can’t Do What Your Customers Want By Jacquelyn Lynn Keeping your customers happy is an important part of keeping your customers–but you can’t always do exactly what they want. There are three reasons to say no to a client: when you’re too busy to do the job...
When “Stuff” Happens, Stay Calm, Don’t Panic
By JK Harris Life is full of surprises and entrepreneurs tend to experience more than their share, both good and bad. When unexpected things happen, don’t panic. Remember that your employees, customers, and suppliers are looking to you for guidance and leadership. You can’t make good decisions when you’re panicking. Take...
Choosing a Domain Name
By Jacquelyn Lynn If you’re in business today, you have a website. In fact, there’s an excellent chance you have multiple websites, or at least multiple domain names pointing to your website. Choosing those domain names must be done with care. You can use different domain names as tracking devices to test...
Criticism Can Be Good
By JK Harris I don’t like being criticized. You probably don’t, either. That’s natural. But effective leaders welcome criticism. Of course, you have to create an environment where people feel comfortable being candid with you. That means that you don’t ever shoot the messenger if you don’t happen to agree with...
IRS Audits: Not a One Size Fits All Event
By JK Harris When you hear someone say they’ve been audited by the IRS, you might picture a frightening inquisition with the taxpayer being grilled for days and required to produce hundreds of documents. Waterboarding sounds more appealing, doesn’t it? While it’s true that some IRS audits may be that...